Returns shipping for UK customers is free of charge. You can return items to us via Royal Mail by downloading the Returns Form and pre printed returns label, and following the steps shown below:
Complete the returns form, indicating your reason for return. Repackage the goods in the original packaging (or a suitable alternative) making sure to include the return form in the parcel.
Cut out and attach the pre-paid returns label to the outside of the packaging, making sure that it is fully visible and not obscured with tape or packaging. Please ensure you remove or cover any previous address information or barcodes on the packaging as this may lead to incorrect delivery.
Drop your parcel off at your nearest Post Office, remembering to request a proof of postage. Please keep this safe until we confirm to you that your return has been received and is being processed.