Returns policy

We hope that you are pleased with your order. However, should you wish to return any of the items you purchased, for any reason, we will be happy to refund, credit, or exchange a product subject to the following conditions*:
  • Goods must be returned within 30 days of receipt of delivery.
  • Goods must be unopened, in the original packaging, and in a resaleable condition.
  • A completed returns form must accompany the goods, stating the reason for return and quoting the original invoice number.
  • Non-stock items that have been specially ordered at your request are not returnable.
  • Returned goods must be adequately packaged to avoid damage. Please retain proof of postage as we are unable to credit or exchange any items lost, or damaged in transit to us.

*These conditions do not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Contracts Regulations 2013.

Arrange a return

Please download the returns form below, and follow the information
for your location when returning goods to us.